Author Topic: After latest addon manager, I am unable to use catering.  (Read 11426 times)

zap51

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After latest addon manager, I am unable to use catering.
« on: June 05, 2016, 02:37:32 pm »
After the latest addonmanager update, when I try to start the catering service, I get this error message: "gsx catering service not available for this aircraft".  This is with every aircraft at every airport.  I reinstalled the update but the error persists.  Also modifying my aircraft to fit at the gate makes no difference.  Is anyone else getting this error and what can I do to resolve this?
« Last Edit: June 05, 2016, 02:45:59 pm by zap51 »

Bruce Hamilton

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Re: After latest addon manager, I am unable to use catering.
« Reply #1 on: June 05, 2016, 08:29:09 pm »
You need to install GSX, not the addon manager.
Intel Core i7-4790 Haswell 4.0 GHz EVGA Z97 Classified EVGA Supernova 850 G2 G.Skill Ripjaws 16GB Western Digital 1TB GeForce GTX 780 Superclock

zap51

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Re: After latest addon manager, I am unable to use catering.
« Reply #2 on: June 05, 2016, 08:36:54 pm »
GSX is already installed.  This happened after I updated with the addon manager.

virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #3 on: June 06, 2016, 03:30:07 pm »
This happened after I updated with the addon manager.

That's precisely the reason why the problem happens, and what Bruce tried to tell you. You must update GSX using the GSX Full Installer, installing just the Addon Manager won't work, as indicated on the Live Update release notes.


nelisc

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Re: After latest addon manager, I am unable to use catering.
« Reply #4 on: June 06, 2016, 09:00:32 pm »
I have the same problem, installed the full installer and objects just vanishes. Reinstalled GSX after deleting ALL folders and just no juice. It's not the same object either. It is different with each reload.

virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #5 on: June 06, 2016, 09:11:35 pm »
I have the same problem, installed the full installer and objects just vanishes.

Then you don't have the same problem.  The OP said he get the "gsx catering service not available for this aircraft", which is a specific message indicating the latest objects haven't been installer, you said they just vanish, and haven't said anything about any messages.

Please indicate the airport, gate and airplane used and, if possible, the operator selected.

Also, if you installed the PaintKit, even in the past ?

nelisc

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Re: After latest addon manager, I am unable to use catering.
« Reply #6 on: June 07, 2016, 09:56:14 am »
Hi, sorry that went to the wrong post.  :'(

After updating using the full installer from the website.

I have baggage trollies without tractor, then catering service there is no guy walking out with a trolley anymore. The default FSX tugs all of a sudden is in the way and does not disappear like it use to do when I load the gate services. This happens at any of my airports payware, default and freeware. Also pick random gates still the same issue. And its never the same object that goes missing, sometimes one of the stairs, sometimes a cargo loader. I have never used the paintkit and never installed it. Even uninstalled everything and cleared out any directories that has gsx objects. Still no joy.

Thanks for a great product though. Looking forward to some of the additions mentioned in other post.

virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #7 on: June 07, 2016, 10:07:57 am »
After updating using the full installer from the website.

Sorry, but that's just not possible you would see all these issues with the full installer. The default Truck still showing up is very strange, since it's one of the things that are patched to be made invisible when installing with the full installer. Have you seen any error messages while installing ?

There were only two vehicles missing: the yellow large Pushback truck, and the mini Van, and they have been both fixed in the latest vehicle update (and the current full installer as well) here:

http://www.fsdreamteam.com/gsx_vehicles_update7


nelisc

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Re: After latest addon manager, I am unable to use catering.
« Reply #8 on: June 07, 2016, 10:27:39 am »
I have restarted the process again downloading the update from yesterday and installing, so will get back too you on that shortly. I know, very strange, just started popping up all the time, all the other defaults disappear 'cept the pushback tug. No errors when installing.

nelisc

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Re: After latest addon manager, I am unable to use catering.
« Reply #9 on: June 07, 2016, 11:09:30 am »
Ok, after re-installing everything still have the same issue. Herewith some screen shots of the missing trolley and missing catering agent, the new scania truck you can just see the agent walking past the gate, but the old truck there is no agent. The tug issue also still there.

nelisc

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Re: After latest addon manager, I am unable to use catering.
« Reply #10 on: June 07, 2016, 11:20:32 am »
Ok, after re-installing everything still have the same issue. Herewith some screen shots of the missing trolley and missing catering agent, the new scania truck you can just see the agent walking past the gate, but the old truck there is no agent. The tug issue also still there.

I just found a new error in the log file. Could this be the issue??

virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #11 on: June 07, 2016, 12:37:19 pm »
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The tug issue also still there.

I can only repeat and confirm that, if with "tug", you mean the large yellow pushback truck, it works fine now. It was the only object still missing, together with the Van.

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I just found a new error in the log file. Could this be the issue??

Yes, of course it's a problem, with so many errors, nothing will work. Of course, those errors are not even supposed to happen in the first place.

Please DO NOT post a part of a screenshot, ZIP the Log file and Attach it to a message.

fluid1

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Re: After latest addon manager, I am unable to use catering.
« Reply #12 on: June 25, 2016, 04:53:35 pm »
After the latest addonmanager update, when I try to start the catering service, I get this error message: "gsx catering service not available for this aircraft".  This is with every aircraft at every airport.  I reinstalled the update but the error persists.  Also modifying my aircraft to fit at the gate makes no difference.  Is anyone else getting this error and what can I do to resolve this?

I am having the same issue as this.  It is not just an issue of install.

I installed the update (full version) and noticed that any aircraft at any location it would state "catering service is not available for this aircraft".  I decided to completely uninstall GSX (yes I unistalled GSX, Couatl, Virtuali and yes to all, removed all filed from app data, program files, and did a full new install).  Still experiencing the same problem. I use all default aircraft and never added a paint kit.  Only been using GSX for a couple months.

I believe this thread has never resolved this particular issue.


virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #13 on: June 25, 2016, 05:47:26 pm »
I installed the update (full version) and noticed that any aircraft at any location it would state "catering service is not available for this aircraft".

As I already replied in another thread:

http://www.fsdreamteam.com/forum/index.php/topic,13896.msg103076.html#msg103076

I just tested an airplane the user said had a problem on an airport the user said had a problem, and I the message doesn't appear and the catering works.

Please indicate ONE reproducible case, indicating the airplane, the airport and the gate used.

virtuali

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Re: After latest addon manager, I am unable to use catering.
« Reply #14 on: June 25, 2016, 08:39:25 pm »
KIAD gate B26. CRJ7 or any aircraft

Which KIAD ? Default or Flightbeam's ? Which CRJ7 ? Default or 3rd party ? If 3rd party, which one ?

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KATL gate 12 737 or any aircraft

Which KATL ? Default or Imaginesim ? Which 737 ? Default, PMDG, iFly, or something else ?