Author Topic: Kernelbase.dll error with couatl  (Read 2930 times)

GermanyGreece93

  • Newbie
  • *
  • Posts: 6
Kernelbase.dll error with couatl
« on: May 09, 2016, 05:32:27 pm »
Hello,

I am receiving an Kernelbase.dll error when choosing an aircraft

Specs:

Prepar3D v3.2.3
Windows 10 Pro

Name der fehlerhaften Anwendung: couatl.exe, Version: 3.0.0.3187, Zeitstempel: 0x56128a59
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.10586.162, Zeitstempel: 0x56cd55ab
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000bdad8
ID des fehlerhaften Prozesses: 0x25a8
Startzeit der fehlerhaften Anwendung: 0x01d1aa07b8940ef8
Pfad der fehlerhaften Anwendung: F:\Prepar3D\fsdreamteam\couatl\couatl.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Berichtskennung: 379895e4-a249-4cf9-83d3-f0b94344cc16
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51238
    • VIRTUALI Sagl
Re: Kernelbase.dll error with couatl
« Reply #1 on: May 09, 2016, 06:32:45 pm »
We had a similar thread once, the problem doesn't have anything to do with Couatl specifically but, as explained in that thread, can happen with many entirely different software, and SEEMS to be related to a problem with your user account:

http://www.fsdreamteam.com/forum/index.php/topic,12228.msg93036.html#msg93036

B52H

  • Newbie
  • *
  • Posts: 11
Re: Kernelbase.dll error with couatl
« Reply #2 on: May 10, 2016, 02:30:26 am »
To fix this issue, I correctly installed FSX into the C:/ folder directory and the game works like a charm now. I've had not a single error since reinstalling months ago.