KDFW/P3D 3.0

[hbrammer]

Unable to reinstall this addon-I have valid serial #.Turned off firewall and anti virus-still
cannot connect with e-sellerate-says e sellerate fatal failure.Re-installing software should not be this difficult.Any help will be appreciated-thanks.

[Dimon]

Same problem with activating KORD today

[virtuali]

I can only confirm the problem is caused by either your firewall or antivirus. Just be sure they are ALL off, and try again.

Of course, if you cannot turn off the firewall, the offline activation works too, it's just a bit more complex, but if you do it correctly, it will work just as the online one.

[Dimon]

Antivirus is turned off, Firewall has never been turned off. Still get this message. You guys would need to check your side as I was able to activate ALL of your sceneries on this machine except KORD (that i started to activate 2 days ago)

[virtuali]

Firewall has never been turned off.

That's precisely my point: you should turn it off.

[Dimon]

Sorry -  I meant "it has never been turned ON"

I eventually used manual activation for KORD that was pain in a butt honestly. I'm going to buy CYVR later tonight and I hope to avoid this problem.


Something is really happening on your side. I have been FSDT customer since LSZH release and never ever has this problem before. Please look once you have a time

[virtuali]

I eventually used manual activation for KORD that was pain in a butt honestly

We might try asking Esellerate, but it the manual activation works, it means the activation servers are working (I'm not sure if the activation with the browser use different server, maybe it does), but I think it's not so much more difficult.

[Dimon]

More bad news...trying to buy CYVR and I cannot do it either way. Esselerate URL is dead.

Again, please check your assets.

[virtuali]

More bad news...trying to buy CYVR and I cannot do it either way. Esselerate URL is dead.

Works fine from here, just tried it now. On the web page.

If you are trying to buy inside the sim, it's likely the same firewall/antivirus problem that blocked the activation might also block the purchase. But the Esellerate site is running normally, orders are coming as usual (more than usual, because of the sale...), and users are activating correctly.

[Dimon]

Both turned off. Windows firewall turned off permanently, Norton AV is turned off occassionally for situations like this. First time happens with me.

[Dimon]

When I click on buy via "Web/Paypal" I directed to Esselerate URL which is dead as well.

I don't want to buy product "manually" as my profile is already stored both internally (sim/system) and on FSDT store.

Please fix the issue or provide on-line support session.

[virtuali]

When I click on buy via "Web/Paypal" I directed to Esselerate URL which is dead as well.

I checked it now, and pressing the Buy on Web/Paypal open the Esellerate web page normally. It's exactly the same link as the "Buy on Web" button on this site, which is also working here.

Are you able to open the Esellerate page clicking on our "Buy on Web" button ? If not, try to clear your browser cache.

[Dimon]

cleared the cache in Chrome - did not help at all

[virtuali]

cleared the cache in Chrome - did not help at all

Try a different browser. I'll ask it again: is the link working if you click the "Buy on Web" button on the website ?

[Dimon]

I don't want to change my normal routine for a single purchase.

Quick question - if I buy directly from FSDT web-site, will this order be linked to my FSDT ID (meaning e-mail)?

Thanjs