Author Topic: order number  (Read 2530 times)

allamet

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order number
« on: November 13, 2015, 05:39:19 pm »
I reformat and need my order numbers to reinstall my sceneries. How can I get those order numbers?

allamet

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Re: order number
« Reply #1 on: November 13, 2015, 05:51:04 pm »
I submit my email to get the order numbers but that doesn't seem to work, not getting the email.

virtuali

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Re: order number
« Reply #2 on: November 13, 2015, 07:38:34 pm »
Assuming you entered your email correctly and you entered the email you used to purchase the product, the email surely has been sent automatically, so if you are not receiving it, there must be a problem on your end.

It might have been mistakely filtered by an anti-spam filter, maybe one placed by your ISP which you might not have control over it.

Of course, such kind of questions should not be posted on the forum, since there's nothing else we can do here. Questions about past orders should always use email, because we then exchange further details, like your email, name, etc.