Author Topic: Couatl Manager and GSX won't install  (Read 10107 times)

Planebuff

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Re: Couatl Manager and GSX won't install
« Reply #15 on: November 13, 2015, 01:25:12 am »
HERE IS A LINK TO WHAT HAPPEND DURING INSTALLATION AFTER A WINDOWS REBOOT:

Hope that helps :)

virtuali

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Re: Couatl Manager and GSX won't install
« Reply #16 on: November 13, 2015, 09:24:21 am »
All antivirus soft wares off (100% sure) clicked on NOTHING but the installer, ran it, and right at the end of executing files it says Access Denied again!

This indicates that not ALL the antivirus has been correctly disabled. Or, they are so bugged, that you cannot control their behavior entirely, and they still mistakenly block files even if you told them not to. Yes, we heard horror reports about some antivirus doing this. I witnessed this personally on an user's system: the only way to know the antivirus was still blocking the installation (it WAS disabled), was to go into the antivirus activity log, to confirm it was still active in fact.

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I just dont know what to do. I wouldnt care if this was a free software, but i payed for this! I need to get this running or I am going to want a refund (would prefer the first option).

If you paid for your antivirus software, you should consider asking a refund for it, instead, since it seems it doesn't respond to your commands and it doesn't let you install a program using a normal installer, not doing anything strange other than copying files.

Don't you think that, if the problem was our installer, we would have the forum flooded by identical reports ? Instead, you are the only one reporting this problem that, for the few other that reported something similar, was ALWAYS solved either by restarting Windows OR disabling the antivirus.

I can help you directly with Teamviewer. Download the free installer here:

https://www.teamviewer.com/en/download/windows.aspx

Them PM me or send me an email with your session details, so I can connect to you and fix the problem.

Planebuff

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Re: Couatl Manager and GSX won't install
« Reply #17 on: November 14, 2015, 03:47:37 pm »
About to install Team Viewer. Ill PM you details shortly
« Last Edit: November 15, 2015, 12:39:16 am by virtuali »