Audio being disabled by GSX **SOLVED**

[virtuali]

it appears in some circumstances Couatl is spawning a second instance on it's own.

Couatl surely doesn't spawn any second instances on its own. Restarting FSX too quickly (without allowing to close all running processes, which includes Couatl.exe ) might cause this.

Have you seen a prompt to restart Coautl ? That would be the only case when Couatl will shut down itself and launch again, so perhaps the process doesn't work if it crashed at the same time.

[luko]

Ok, I installed the newest Standalone Addon Manager 3.0.0.8 and checked "Restart Couatl and repeat audio diagnostics checks" - then, without errors, audio devices appeared on the list - sounds work. Thanks.

[luko]

Hi,

unfortunatelly errors still exists... ok, from the beginning:

I installed Standalone Addon Manager 3.0.0.8. (and as I mentioned above - sound works)

Load the flight (NGX, at Freeware UK2000 EGLL, stand 192).

Request catering, choose operator and error:



(LOG atteched)

After press YES, another message:



After press YES, I requested catering again, and:

"Program Couatl Scripting Engine for FSX/ESP stop working"

Nazwa zdarzenia problemu:   APPCRASH
  Nazwa aplikacji:   couatl.exe
  Wersja aplikacji:   3.0.0.3185
  Sygnatura czasowa aplikacji:   560525a4
  Nazwa modułu z błędem:   ntdll.dll
  Wersja modułu z błędem:   6.0.6002.19454
  Sygnatura czasowa modułu z błędem:   55ae6da5
  Kod wyjątku:   c0000005
  Przesunięcie wyjątku:   0002a828
  Wersja systemu operacyjnego:   6.0.6002.2.2.0.768.3
  Identyfikator ustawień regionalnych:   1045
  Dodatkowe informacje 1:   fd00
  Dodatkowe informacje 2:   ea6f5fe8924aaa756324d57f87834160
  Dodatkowe informacje 3:   fd00
  Dodatkowe informacje 4:   ea6f5fe8924aaa756324d57f87834160

FSX still running, but there was not "GSX" in Addon menu.

After re-run FSX -> no audio device again. So I have to check option "Restart Couatl and repeat audio diagnostic".

GSX found audio devices, so I choose my audio device, press OK and... error again:

  Nazwa zdarzenia problemu:   APPCRASH
  Nazwa aplikacji:   couatl.exe
  Wersja aplikacji:   3.0.0.3185
  Sygnatura czasowa aplikacji:   560525a4
  Nazwa modułu z błędem:   oleaut32.dll
  Wersja modułu z błędem:   6.0.6002.19243
  Sygnatura czasowa modułu z błędem:   5475359a
  Kod wyjątku:   c0000005
  Przesunięcie wyjątku:   0000452d
  Wersja systemu operacyjnego:   6.0.6002.2.2.0.768.3
  Identyfikator ustawień regionalnych:   1045
  Dodatkowe informacje 1:   fd00
  Dodatkowe informacje 2:   ea6f5fe8924aaa756324d57f87834160
  Dodatkowe informacje 3:   fd00
  Dodatkowe informacje 4:   ea6f5fe8924aaa756324d57f87834160

I pressed "Close Program" ..and second error:

  Nazwa zdarzenia problemu:   APPCRASH
  Nazwa aplikacji:   couatl.exe
  Wersja aplikacji:   3.0.0.3185
  Sygnatura czasowa aplikacji:   560525a4
  Nazwa modułu z błędem:   MSVCR120.dll
  Wersja modułu z błędem:   12.0.21005.1
  Sygnatura czasowa modułu z błędem:   524f7ce6
  Kod wyjątku:   c0000005
  Przesunięcie wyjątku:   00011b0d
  Wersja systemu operacyjnego:   6.0.6002.2.2.0.768.3
  Identyfikator ustawień regionalnych:   1045
  Dodatkowe informacje 1:   f5cb
  Dodatkowe informacje 2:   93d5d08571260f9300aeb2c6e94d930b
  Dodatkowe informacje 3:   00ab
  Dodatkowe informacje 4:   33141845f746de4a6eb1d7304cd7f7a0

After a few these cycles, finally I can choose my audio device again and there is a sound, but above errors can appear suddenly and problems start again...

EDIT: few minutes ago I had next error when choosing time of day in Free Flight menu:

Podpis problemu:
  Nazwa zdarzenia problemu:   BEX
  Nazwa aplikacji:   couatl.exe
  Wersja aplikacji:   3.0.0.3185
  Sygnatura czasowa aplikacji:   560525a4
  Nazwa modułu z błędem:   couatl.exe
  Wersja modułu z błędem:   3.0.0.3185
  Sygnatura czasowa modułu z błędem:   560525a4
  Przesunięcie wyjątku:   002fa6a8
  Kod wyjątku:   c0000005
  Dane wyjątku:   00000008
  Wersja systemu operacyjnego:   6.0.6002.2.2.0.768.3
  Identyfikator ustawień regionalnych:   1045
  Dodatkowe informacje 1:   4d49
  Dodatkowe informacje 2:   204ba7f044b2b66f0a57923eae5d0e1b
  Dodatkowe informacje 3:   739f
  Dodatkowe informacje 4:   a1497cecf31066ee9cc68f844a5a62dc

[luko]

Umberto,

do you think that install from full installer should help?

[virtuali]

do you think that install from full installer should help?

Since the problem is not GSX, but some kind of issue with your sound drivers, I don't think it would make any difference but, you can always try.

Reinstall after restarting Windows, and turn off antivirus AND firewall (yes, even the default ones), to be sure you get all the latest version of all files.

[luko]

Umberto,

but on earlier GSX versions there was no sound issues and Couatl errors I mentioned above... so how is it possible that this is the sound driver issue? I don't understand it...

[virtuali]

but on earlier GSX versions there was no sound issues and Couatl errors I mentioned above... so how is it possible that this is the sound driver issue? I don't understand it...

Nothing in the handing of sound has changed in GSX since it has been released. It used OpenAL back then, and it still uses OpenAL today. But of course, it's possible your sound drivers might have been updated in the meantime

You haven't said what's the result of this:

Reinstall after restarting Windows, and turn off antivirus AND firewall (yes, even the default ones), to be sure you get all the latest version of all files.

[luko]

Hi Umberto,


I did what you suggested... and after reinstall from full installer I get an error when FSX startup:

---------------------------
couatl.exe - not found component
---------------------------
Application run failed because not found python25.dll. Reinstall can resolve problem.


After pressing OK, another error:

Program Couatl Scripting Engine for FSX/ESP stop working.

  Nazwa zdarzenia problemu:    APPCRASH
  Nazwa aplikacji:    couatl.exe
  Wersja aplikacji:    2.0.0.2378
  Sygnatura czasowa aplikacji:    54bec650
  Nazwa modułu z błędem:    python25.dll
  Wersja modułu z błędem:    6.0.6002.19454
  Sygnatura czasowa modułu z błędem:    55ae6da5
  Kod wyjątku:    c0000135
  Przesunięcie wyjątku:    0006f40f
  Wersja systemu operacyjnego:    6.0.6002.2.2.0.768.3
  Identyfikator ustawień regionalnych:    1045
  Dodatkowe informacje 1:    9d13
  Dodatkowe informacje 2:    1abee00edb3fc1158f9ad6f44f0f6be8
  Dodatkowe informacje 3:    9d13
  Dodatkowe informacje 4:    1abee00edb3fc1158f9ad6f44f0f6be8

However, FSX works after press "Close Program"

So, I completely uninstalled GSX in Control Panel (including uninstall Addon Manager and Couatl Engine)...
Restart Windows...
Reinstall GSX from the newest full installer...
FSX startup normally... but GSX was still without sound (<no audio devices>)

So I did Rescan audio devices, it found devices, so I set my speakers system... and still don't hear machines sounds BUT only in external view (?!) - However I hear "beep", when green top bar with communicate appears.
When I switch back to VC, I hear all (quieter of course because I'm in VC ) ... or when I switch to - for example - "wing view" and move camera (I have EZCA) near to the bus, baggage car or any other machine, I hear all sounds.

Is it normal?

Lucas

[virtuali]

Hi Umberto,


I did what you suggested... and after reinstall from full installer I get an error when FSX startup:
  Nazwa zdarzenia problemu:    APPCRASH
  Nazwa aplikacji:    couatl.exe
  Wersja aplikacji:    2.0.0.2378
  Sygnatura czasowa aplikacji:    54bec650
  Nazwa modułu z błędem:    python25.dll

You have not installed the current GSX version, but a very old one. Or, you installed another FSDT product using an old installer, after GSX. There's an identical thread here:

http://www.fsdreamteam.com/forum/index.php/topic,7628.0.html

And I can only repeat and confirm, it can only happen if you install an older installer.

[luko]

Umberto,

please... I downloaded full installer from GSX website yestarday, to be sure I have the newest version.
Unless on website is older version...however, I doubt.

[virtuali]

please... I downloaded full installer from GSX website yestarday, to be sure I have the newest version. Unless on website is older version...however, I doubt.

You might have downloaded it, but you might have installed something else. The installer on the website is the latest version, and it doesn't contain Couatl 2 so, it's not possible you would get it by mistake by running it.

As I've said, the other thread I linked, indicates some solutions, like uninstalling and being sure no old files are still there.

But of course, it assumes you ARE installing using the 1.9.0.12 installer, which is the only installer we have online now.

[luko]

You might have downloaded it, but you might have installed something else.

What exactly? I don't undarstand...

Anyway... as I mentioned, GSX Couatl doesn't show errors (for now) ... in my last post I asked about sounds in external view. Should I hear them in external view?

[virtuali]

What exactly? I don't undarstand...

It's possible you are not installing what you just downloaded. Maybe the new download ended up in a different folder, and you are still launching an old installer from another download location.

Anyway... as I mentioned, GSX Couatl doesn't show errors (for now) ... in my last post I asked about sounds in external view. Should I hear them in external view?

Ok, so I guess you finally have the right version. Yes, you should hear some sounds (vehicles) in the external view. And if GSX said there's no audio device, it means your audio card doesn't support OpenAL, or there's a problem with the drivers.

Have you tried what I asked before ? Restart Windows, start FSX and try to select the audio device in GSX.

[luko]

It's possible you are not installing what you just downloaded. Maybe the new download ended up in a different folder, and you are still launching an old installer from another download location.

Rather impossible. When download from your website was completed I opened folder straight from web browser with this downloaded file. But ok... I'll try check what GSX version I have currently installed.

it means your audio card doesn't support OpenAL

If I recall corectly you mentioned in another thread (or even this thread) that GSX was based on OpenAL from the beginning, but I never get these kind of problems before - so I believe it's impossible that my card does not support OpenAL.

Have you tried what I asked before ? Restart Windows, start FSX and try to select the audio device in GSX.

Not exactly, because sometimes only after restart FSX (restarting Windows was not necessary), GSX founded audio devices (of course I had to check "Rescan for audio devices" firsrtly) and then I could set proper audio device and sound worked well... BUT...after a few re-run FSX later, Couatl error appeared again. It was randomly.

Umberto, let's see what will happen ... as I mentioned, after yesterday's full reinstall of GSX, and after two or three FSX runs, there wasn't Couatl Error...but I'll keep an eye on it...

In the maintime, I'll check what GSX (and Couatl) version actually I have and report here.

[luko]

Umberto, I checked Couatl version:



So, I hope, that Couatl errors finally gone... now I have to find the reason, that I don't hear car's engines sounds in external view...