Author Topic: GSX stops working at conclusion of flight **SOLVED**  (Read 2643 times)

chumley

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GSX stops working at conclusion of flight **SOLVED**
« on: August 05, 2015, 02:02:31 pm »
I have the latest version (beta) installed and have encountered an error on two occasions today when the flight has completed and the Pax are deboarding. On each occasion Couatl throws up an error message.

I have the log file but cannot identify a suitable email address to send it for you to examine.

Where should I send it?

Thanks
« Last Edit: August 06, 2015, 03:21:15 pm by virtuali »

virtuali

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Re: GSX stops working at conclusion of flight when Pax debording
« Reply #1 on: August 05, 2015, 02:36:51 pm »
I have the latest version (beta) installed and have encountered an error on two occasions today when the flight has completed and the Pax are deboarding. On each occasion Couatl throws up an error message.

Which error ?

Quote
I have the log file but cannot identify a suitable email address to send it for you to examine.

Our support email is available in the following places:

- The "Contact Us" page of this site

OR

- Your purchase receipt.

In any case, in addition to the log file, please add ALL the following information to your report:

- The airplane used.

- The airport used. If it's not default, please indicate the 3rd party scenery used.

- The gate used.

chumley

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Re: GSX stops working at conclusion of flight when Pax debording
« Reply #2 on: August 06, 2015, 02:52:43 pm »
Problem solved after reinstalling.