(FSX) Addon manager showing in menu but no GSX

[smokeyhillstreet]

Hi Guys

Purchased and installed GSX but upon starting my PMDG 737 NGX only the addon manger is showing in the menu.  How do I get the GSX working?

Thanks

[virtuali]

Do you have BOTH the Addon Manager AND the "Couatl powered products" menus under the FSX "Addons" menu ?

[smokeyhillstreet]

Hi thanks for your prompt reply!

No, just the addon manger.

[virtuali]

- DOWNLOAD AND INSTALL with the antivirus entirely OFF

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu

[smokeyhillstreet]

So am I correct in thinking I have to download and install before I can uninstall?

[virtuali]

So am I correct in thinking I have to download and install before I can uninstall?

I said to download and install with the antivirus disabled, just to be sure the antivirus hasn't blocked the installer and the downloading of files the installer does, which would prevent getting the most current version of all files by the installer.