@ Umberto:
just a final and easy example to demonstrate that even one of the most talented guys in flightsimulation (you) can be mistaken sometimes.
Its not easy to talk to you because take you every form of criticism personally unfortunatelly.
13.01.2015: someone asked for something (ILS freq. change LSZH) that costs you one minute editing bgl and lets say another one for uploading it.
In the meantime you wrote more than one odyssey (link) to argue you act faultless instead fulfill such a simple support
request, which will being noticed by everone in a positive way. It's a matter of commensurability you don't get because you are involved.
http://www.fsdreamteam.com/forum/index.php?topic=11415.msg87952#newIs it enough to attest yourself being on a good way?:
We are dealing already in the most customer friendly way as possible, that NOBODY does. Clear explanation
AND DIRECT ASSISTANCE with Teamviewer, in case nothing else works. Fortunately, SOMEONE is getting this, on the
thread aptly named "Fantastic Customer Service"
Ore is it more likely something which has to be proven every day afresh?
You don't need to lock this thread, too. I don't intend to reply in this case anymore. It just demonstrates how easily somenone can turn satisified customers into unsatisfied ones.
Not with your products just with your communication skills/ignorance/appearance/matchspirit/tamper,.. whatever it is. I don't know you personally.
For whatever reason you feel forced to relative this issuewith long text (again) instead of doing e.g. 2 minute really support work (to stay on topic in this thread) you will ensure that i am right.
So it needed me 3 short posts to make you upset and one to demonstrate why you react wrong by tendency. You can't change any public image with the crowbar (regardless if you agree or not)
And this is the best advice someone can give you, even you haven't asked for.
regards