Author Topic: problem with the latest Update **SOLVED**  (Read 15582 times)

virtuali

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Re: problem with the latest Update
« Reply #15 on: December 28, 2014, 09:27:44 pm »
I've merged all the 3 topics, because they were all reporting the same issue.

Try to launch the installer again, because there's a new updated file that should fix this.
« Last Edit: December 28, 2014, 09:31:10 pm by virtuali »

ffm777

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Re: problem with the latest Update
« Reply #16 on: December 28, 2014, 10:33:16 pm »
Hi,
today I updated the Stand-alone Manager. Since then, when starting Prepar3d v2.4 with the Aerosoft Twin Otter Extended, I get the following error message:

http://fsfiles.org/flightsimshotsv2/images/2014/12/28/ybnPq.jpg

I have since tried to reinstall the Stand-alone Manager and have also completely uninstalled and reinstalled the Twotter. The problem only occurs with the Aerosoft Twin Otter and no other plane. The error file which is specified in the window does not exist (and yes, I know exactly where that directory is). Hopefully you can help me, because I frequently fly the Twotter and now have to disable Coutl everytime I want to use it, which is very annoying.

Thanks and regards

Carlo

« Last Edit: December 28, 2014, 10:47:41 pm by virtuali »

virtuali

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Re: problem with the latest Update
« Reply #17 on: December 28, 2014, 10:49:08 pm »
Try the solution above.

Mike62

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Re: problem with the latest Update
« Reply #18 on: December 28, 2014, 10:59:55 pm »
That solution worked for me.   

Thanks,
Mike Cameron

Koogle

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Re: problem with the latest Update
« Reply #19 on: December 28, 2014, 11:09:37 pm »
...downloading at a painfully slow speed  :( 1h to go...

virtuali

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Re: problem with the latest Update
« Reply #20 on: December 28, 2014, 11:12:34 pm »
...downloading at a painfully slow speed  :( 1h to go...

You don't have to download anything, just re-run any existing installer you already have, either GSX, or the Stand-Alone Addon manager.

Koogle

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Re: problem with the latest Update
« Reply #21 on: December 28, 2014, 11:36:45 pm »
OoooKayyy... it seems to work now.
After I ran the installer (the one I d/l'ed before -THX) I got the exact same error initially. Then I managed to be fast enough between the errors to enter the "Add-Ons" menu "Addon Manager" and without changing anything pressed "Save to FSX". After the restart of FSX the error messages were gone and I can request and execute GSX services.

THX for keeping us happy so late at night!  ;)

UPDATE: since it faild to work again I re-installed a while later like recommended below and since then it is working flawless  :)
« Last Edit: December 29, 2014, 11:42:47 am by Koogle »

smurphy

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Re: problem with the latest Update
« Reply #22 on: December 28, 2014, 11:53:06 pm »
Tried the solution above still and what Koogle still not fixed it
FSCaptain  ASN

CVO110

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Re: problem with the latest Update
« Reply #23 on: December 29, 2014, 12:12:25 am »
I tried the fixes as noted above, I've tried re-running the standalone manager and re-installing GSX 3 times, but I am still getting this error against the SkySpirit2011 747. The error is always the same.

I did notice when I first got the update, the Add-on manager would disappear. Now, the Add-on manager is there and shows every thing active and installed. But the Airport is missing and the messages appear at random now.

All other Aircraft seem to load ok.


couatl v2.0 (build 2374)
panic log started on Sun Dec 28 17:01:10 2014

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\GSX\__init__.py", line 529, in onSimStart
  File "couatl\common\aircraftData.py", line 1031, in getAircraftData
  File "couatl\common\aircraftData.py", line 595, in __init__
ValueError: need more than 8 values to unpack

Thanks

virtuali

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Re: problem with the latest Update
« Reply #24 on: December 29, 2014, 12:17:19 am »
I tried the fixes as noted above, I've tried re-running the standalone manager and re-installing GSX 3 times, but I am still getting this error against the SkySpirit2011 747. The error is always the same.

Run it again NOW, because it's possible you still got the wrong download, since we run on a service that, in order to prevent DDos, runs on multiple servers in different parts of the world, so it's possible yours wasn't updated yet.

CVO110

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Re: problem with the latest Update
« Reply #25 on: December 29, 2014, 12:27:48 am »
That appears to have got it fixed. Thanks for the quick fix. But, it's past your bed time and I was going to try it later.  ;D

ffm777

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Re: problem with the latest Update
« Reply #26 on: December 29, 2014, 12:33:46 am »
Yep. Now it's working! Thanks a lot for the very quick fix! Excellent service!

ChuckOman

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Does missing gsx.cfg cause coatl scripting engine error for new aircraft ?
« Reply #27 on: December 29, 2014, 02:28:31 am »
Umberto - I recently reinstalled GSX v1.9 and get the same Couatl Scripting Engine error whenever I try to load the Level-D B763 Winglet airplane.  The non-winglet LVLD_B763 is on the list of GSX native supported aircraft, and GSX runs fine.
So I assumed the scripting error is because Couatl engine is looking for a custom GSX.cfg for the winglet version.
I realized I couldn't use the airplane configuration editor, since there was no native data to edit - and because the airplane configuration editor won't run anyway, since couatl repeatedly crashes.
So following you instructions on page 31 of the v1.9 manual, I created an GSX.CFG (attached for reference).
I looked in
C:\Users\myusername\AppData\Roaming\Virtuali\ but couldn't find an Airplanes folder.
So I created C:\Users\myusername\AppData\Roaming\Virtuali\Airplanes\LVLD_B763_Winglet, and put my GSX.cfg in there and restarted.  I thought this would fix my problem, but the engine still repeatedly crashes.
What am I doing wrong ?  Is my GSX.cfg in the correct location ?  Is there anything in the file that would cause the problem ?

The error traceback (below) indicates the engine is looking in aircraftData.py, presumably the native aircraft database.
If it doesn't find the data, does the engine know to look for a GSX.Cfg in a custom folder ?

couatl v2.0 (build 2374)
panic log started on Sun Dec 28 19:56:19 2014
problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\GSX\__init__.py", line 429, in checkAirplane
  File "couatl\common\aircraftData.py", line 1031, in getAircraftData
  File "couatl\common\aircraftData.py", line 595, in __init__
ValueError: need more than 8 values to unpack

virtuali

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Re: problem with the latest Update **SOLVED**
« Reply #28 on: December 29, 2014, 10:53:38 am »
@ChuckOman, I merged your post here, because your issue has already been discussed and the problem has been fixed yesterday, see the solution a couple of posts above.

vp1971

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Re: problem with the latest Update **SOLVED**
« Reply #29 on: December 29, 2014, 01:04:03 pm »
The new fix works for me. Thank you very much! Excellent software and excellent service!