GSX Hot Keys not working

[chris3270]

My GSX will not work after doing the resent upgrade. Everything has been working fine and now I press the ctrl-F12 or even the shift-ctrl-f12 and nothing happens. I have the GSX menu under Addons and have tried to remap the Hot Keys and even tried different ones. I also uninstalled and reinstalled the program twice and it still will not work. It is not in trial mode and fully licensed.

Anybody have any ideas as to how to make this work again??

[virtuali]

- Enable logging in the "Troubleshooting" section of the "GSX - Setting" menu

- Restart FSX

- Go to an airport and press CTRL+Shift+F12.

- Exit from FSX

- Go to the %APPDATA%\Virtuali folder and look for a Couatl.LOG file and eventually a Couatl.ERR file. Post them both.

[chris3270]

Couatl.ERR

couatl v2.0 (build 2364)
panic log started on Sat Aug 16 23:53:20 2014

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 291, in do
IndexError: pop from empty list

couatl v2.0 (build 2364)
panic log started on Sat Aug 16 23:54:56 2014

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 291, in do
IndexError: pop from empty list

Couatl.LOG

couatl v2.0 (build 2364)
log started on Tue Sep 16 21:13:25 2014

connecting to SimConnect...
connected to FSX
bglmanx non ready yet, waiting.
connected to bglmanx
Loading addons
requesting AddOn list to bglmanx
bglmanx list contains 22 AddOn(s)
Loading addon ENBR
Addon ENBR not installed or missing one or more files, skipping
Loading addon OHareX
Addon OHareX not installed or missing one or more files, skipping
Loading addon KDFW
Addon KDFW not installed or missing one or more files, skipping
Loading addon LSGG
Addon LSGG not installed or missing one or more files, skipping
Loading addon GSX
Initializing audio...
Available devices:
  Generic Software on 1 - BenQ T241W (2- AMD High Definition Audio Device) (47656e6572696320536f667477617265206f6e2031202d2042656e512054323431572028322d20414d44204869676820446566696e6974696f6e20417564696f2044657669636529)
  Generic Software on Speakers (3- Creative SB Audigy 2 ZS (WDM)) (47656e6572696320536f667477617265206f6e20537065616b6572732028332d204372656174697665205342204175646967792032205a53202857444d2929)
  Generic Software on Headphones (2- High Definition Audio Device) (47656e6572696320536f667477617265206f6e204865616470686f6e65732028322d204869676820446566696e6974696f6e20417564696f2044657669636529)
  Generic Software on Digital Audio (S/PDIF) (2- High Definition Audio Device) (47656e6572696320536f667477617265206f6e204469676974616c20417564696f2028532f50444946292028322d204869676820446566696e6974696f6e20417564696f2044657669636529)
  Generic Software on SPDIF Out (3- Creative SB Audigy 2 ZS (WDM)) (47656e6572696320536f667477617265206f6e205350444946204f75742028332d204372656174697665205342204175646967792032205a53202857444d2929)
  SB Audigy 2 ZS Audio [A000] (5342204175646967792032205a5320417564696f205b413030305d)
Created OpenAL device: Generic Software on 1 - BenQ T241W (2- AMD High Definition Audio Device)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 44100
   Refresh: 40
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_EFX

Context info:
   Vendor: Creative Labs Inc.
   Version: 1.1
   Renderer: Software
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE

Using EFX 1.0 extension, with 1 auxiliary send(s)
Using EAX reverb
Current sim directory is E:/Program Files (x86)/Microsoft Games/Microsoft Flight Simulator X
Looking for scenery.cfg in C:/ProgramData/Microsoft/FSX/scenery.cfg
  using Scenery/World/scenery (layer 1)
  using Scenery/BASE/scenery (layer 2)
  using Scenery/0000/scenery (layer 3)
  using Scenery/0001/scenery (layer 4)
  using Scenery/0002/scenery (layer 5)
  using Scenery/0003/scenery (layer 6)
  using Scenery/0004/scenery (layer 7)
  using Scenery/0005/scenery (layer
  using Scenery/0006/scenery (layer 9)
  using Scenery/0007/scenery (layer 10)
  using Scenery/0100/scenery (layer 11)
  using Scenery/0101/scenery (layer 12)
  using Scenery/0102/scenery (layer 13)
  using Scenery/0103/scenery (layer 14)
  using Scenery/0104/scenery (layer 15)
  using Scenery/0105/scenery (layer 16)
  using Scenery/0106/scenery (layer 17)
  using Scenery/0107/scenery (layer 18)
  using Scenery/0200/scenery (layer 19)
  using Scenery/0201/scenery (layer 20)
  using Scenery/0202/scenery (layer 21)
  using Scenery/0203/scenery (layer 22)
  using Scenery/0204/scenery (layer 23)
  using Scenery/0205/scenery (layer 24)
  using Scenery/0206/scenery (layer 25)
  using Scenery/0207/scenery (layer 26)
  using Scenery/0300/scenery (layer 27)
  using Scenery/0301/scenery (layer 28)
  using Scenery/0302/scenery (layer 29)
  using Scenery/0303/scenery (layer 30)
  using Scenery/0304/scenery (layer 31)
  using Scenery/0305/scenery (layer 32)
  using Scenery/0306/scenery (layer 33)
  using Scenery/0307/scenery (layer 34)
  using Scenery/0400/scenery (layer 35)
  using Scenery/0401/scenery (layer 36)
  using Scenery/0402/scenery (layer 37)
  using Scenery/0403/scenery (layer 38)
  using Scenery/0404/scenery (layer 39)
  using Scenery/0405/scenery (layer 40)
  using Scenery/0406/scenery (layer 41)
  using Scenery/0407/scenery (layer 42)
  using Scenery/0500/scenery (layer 43)
  using Scenery/0501/scenery (layer 44)
  using Scenery/0502/scenery (layer 45)
  using Scenery/0503/scenery (layer 46)
  using Scenery/0504/scenery (layer 47)
  using Scenery/0505/scenery (layer 48)
  using Scenery/0506/scenery (layer 49)
  using Scenery/0507/scenery (layer 50)
  using Scenery/0600/scenery (layer 51)
  using Scenery/0601/scenery (layer 52)
  using Scenery/0602/scenery (layer 53)
  using Scenery/0603/scenery (layer 54)
  using Scenery/0604/scenery (layer 55)
  using Scenery/0605/scenery (layer 56)
  using Scenery/0606/scenery (layer 57)
  using Scenery/0607/scenery (layer 58)
  using Scenery/0700/scenery (layer 59)
  using Scenery/0701/scenery (layer 60)
  using Scenery/0702/scenery (layer 61)
  using Scenery/0703/scenery (layer 62)
  using Scenery/0704/scenery (layer 63)
  using Scenery/0705/scenery (layer 64)
  using Scenery/0706/scenery (layer 65)
  using Scenery/0707/scenery (layer 66)
  using Scenery/0800/scenery (layer 67)
  using Scenery/0801/scenery (layer 68)
  using Scenery/0802/scenery (layer 69)
  using Scenery/0803/scenery (layer 70)
  using Scenery/0804/scenery (layer 71)
  using Scenery/0805/scenery (layer 72)
  using Scenery/0806/scenery (layer 73)
  using Scenery/0807/scenery (layer 74)
  using Scenery/0900/scenery (layer 75)
  using Scenery/0901/scenery (layer 76)
  using Scenery/0902/scenery (layer 77)
  using Scenery/0903/scenery (layer 78)
  using Scenery/0904/scenery (layer 79)
  using Scenery/0905/scenery (layer 80)
  using Scenery/0906/scenery (layer 81)
  using Scenery/0907/scenery (layer 82)
  using Scenery/1000/scenery (layer 83)
  using Scenery/1001/scenery (layer 84)
  using Scenery/1002/scenery (layer 85)
  using Scenery/1003/scenery (layer 86)
  using Scenery/1004/scenery (layer 87)
  using Scenery/1005/scenery (layer 88)
  using Scenery/1006/scenery (layer 89)
  using Scenery/1007/scenery (layer 90)
  using Scenery/1100/scenery (layer 91)
  using Scenery/1101/scenery (layer 92)
  using Scenery/1102/scenery (layer 93)
  using Scenery/1103/scenery (layer 94)
  using Scenery/1104/scenery (layer 95)
  using Scenery/1105/scenery (layer 96)
  using Scenery/1106/scenery (layer 97)
  using Scenery/1107/scenery (layer 98)
  using Scenery/AFRI/scenery (layer 99)
  using Scenery/ASIA/scenery (layer 100)
  using Scenery/AUST/scenery (layer 101)
  using Scenery/EURE/scenery (layer 102)
  using Scenery/EURW/scenery (layer 103)
  using Scenery/NAMC/scenery (layer 104)
  using Scenery/NAME/scenery (layer 105)
  using Scenery/NAMW/scenery (layer 106)
  using Scenery/OCEN/scenery (layer 107)
  using Scenery/SAME/scenery (layer 108)
  using Scenery/Cities/Oshkosh/scenery (layer 109)
  using Scenery/Cities/StMaarten/scenery (layer 110)
  using Scenery/Cities/Rio/scenery (layer 111)
  using Scenery/Cities/LasVegas/scenery (layer 112)
  using Scenery/Global/scenery (layer 113)
  using Scenery/Props/scenery (layer 114)
  using Addon Scenery/scenery (layer 115)
  using Scenery/UtExcl/scenery (layer 116)
  using Scenery/UtUsaLights/scenery (layer 117)
  using Scenery/UtLcVeg/scenery (layer 118)
  using Scenery/UtLcCity/scenery (layer 119)
  using Scenery/UtLcCust/scenery (layer 120)
  using Scenery/UtUsaRoad/scenery (layer 121)
  using Scenery/UtUsaRail/scenery (layer 122)
  using Scenery/UtUsaWater/scenery (layer 123)
  using Scenery/UtUsaGP/scenery (layer 124)
  using Scenery/UtObjRepo/scenery (layer 125)
  using Scenery/UtWc/scenery (layer 126)
  using Scenery/UtEurLights/scenery (layer 127)
  using Scenery/UtLcCustEur/scenery (layer 128)
  using Scenery/UtEurRoad/scenery (layer 129)
  using Scenery/UtEurRail/scenery (layer 130)
  using Scenery/UtEurWater/scenery (layer 131)
  using Scenery/UtEurStream/scenery (layer 132)
  using Scenery/UtEurGP/scenery (layer 133)
  using Scenery/UtTacExcl/scenery (layer 134)
  using Scenery/UtTacLight/scenery (layer 135)
  using Scenery/UtTacRoad/scenery (layer 136)
  using Scenery/UtTacRail/scenery (layer 137)
  using Scenery/UtTacWater/scenery (layer 138)
  using Scenery/UtTacStream/scenery (layer 139)
  using Scenery/UtTacGP/scenery (layer 140)
  using Scenery/UtTacAirports/scenery (layer 141)
  using Scenery/UtTacDetail/scenery (layer 142)
  using Scenery/UtAkRoad/scenery (layer 143)
  using Scenery/UtAkRail/scenery (layer 144)
  using Scenery/UtAkWater/scenery (layer 145)
  using Scenery/UtAkCities/scenery (layer 146)
  using Scenery/UtAkMesh/scenery (layer 147)
  using Scenery/UtCanLights/scenery (layer 148)
  using Scenery/UtCanRoad/scenery (layer 149)
  using Scenery/UtCanRail/scenery (layer 150)
  using Scenery/UtCanWater/scenery (layer 151)
  using Scenery/UtCanStream/scenery (layer 152)
  using Scenery/UtCanGP/scenery (layer 153)
  using Aerosoft/USCitiesX-NiagaraFallsBuffalo/scenery (layer 154)
  using Addon Scenery/Scenery/area 51/scenery (layer 155)
Airport cache loaded
Addon GSX loaded
Loading addon HAWAII1
Addon HAWAII1 not installed or missing one or more files, skipping
Loading addon HAWAII2
Addon HAWAII2 not installed or missing one or more files, skipping
Loading addon PHNL
Addon PHNL not installed or missing one or more files, skipping
Loading addon JFK
Addon JFK not installed or missing one or more files, skipping
Loading addon JFK2
Addon JFK2 not installed or missing one or more files, skipping
Loading addon KFLL
Addon KFLL not installed or missing one or more files, skipping
Loading addon KIAH
Addon KIAH not installed or missing one or more files, skipping
Loading addon KLAS
Addon KLAS not installed or missing one or more files, skipping
Loading addon KLAX
Addon KLAX not installed or missing one or more files, skipping
Loading addon ParkMe
Addon ParkMe not installed or missing one or more files, skipping
Loading addon CYVR
Addon CYVR not installed or missing one or more files, skipping
Loading addon XPOI
Addon XPOI not installed or missing one or more files, skipping
Loading addon ZurichX
Addon ZurichX not installed or missing one or more files, skipping
Loading addon KSFO
Addon KSFO not installed or missing one or more files, skipping
Loading addon KPHX
Addon KPHX not installed or missing one or more files, skipping
Loading addon KIAD
Addon KIAD not installed or missing one or more files, skipping
Loading addon KDEN
Addon KDEN not installed or missing one or more files, skipping
Starting system monitors
Current locale is English_United States.1252
SharedMemInterface connected
Loading aircraft data from Airplanes\B737_800
aircraftDb.py provides aircraft data with priority 2
Using aircraft data from aircraftDb.py
Loading airport KROC from E:/Program Files (x86)/Microsoft Games/Microsoft Flight Simulator X/Addon Scenery/scenery/AFX_KROC_JC.bgl

[GSamuels]

I'm having the same problem with my GSX...I'm running Windows 7

[virtuali]

Couatl.ERR

couatl v2.0 (build 2364)
panic log started on Sat Aug 16 23:54:56 2014

Your Couatl.ERR doesn't show any problems after August 16th, and your Couatl.LOG file doesn't show anything strange. Do you have the hotkeys mapped correctly in the "Key Mapping" menu ?

If yes, then the only remaining explanation is that another add-on is using the same keys, and that would result in no key working, meaning you must either change it in the other add-on (if possible) or in GSX.

[chris3270]

OK but you informed me of a possible problem. You said that the .ERR file has not had any errors since August 16th. That is the day I purchased and installed the product. Since then I did the update on Sept. 14th and that is when it stopped working. So today I deleted .ERR file and started FSX. I then went back and found that the program is no longer creating the .ERR file at all. I also tried remapping to several other key combinations and nothing works. I then uninstalled the software again and found that when I reinstalled all my settings came back.

Is there a way to uninstall the program completely without leaving any left over folders and such??

I can tell you I am not crazy and it was working perfectly fine until the last update and immediately after it stopped responding to any hot key sequences.

[virtuali]

OK but you informed me of a possible problem. You said that the .ERR file has not had any errors since August 16th.

I haven't said that. The LOG file you posted said that.

I can tell you I am not crazy and it was working perfectly fine until the last update and immediately after it stopped responding to any hot key sequences.

No, the update can't have anything to do with this, because it only made a change to the Marshaller, it won't affect hotkeys in any way.

As I've said in my previous message:

the only remaining explanation is that another add-on is using the same keys, and that would result in no key working, meaning you must either change it in the other add-on (if possible) or in GSX.